A Model for Secure Value-Added Service Subscriptions in Cellular Networks
نویسندگان
چکیده
The current trends in South African cellular Value-Added Services are a melting-pot of consumer dissatisfaction. Only recently have regulations begun ensuring consumer protection. However recent experiences with subscription-based Value-Added Services have shown that the stricter regulations do not protect the consumer in a timely manner. The authors review Value-Added Services and the problems therewith and then go on to examine recent regulations dealing with these issues. The authors propose a procedural solution, which addresses the lack of compliance with the regulations regarding subscription-based Value-Added Services, to ensure customer protection. The proposed solution intends to implement customer authorization prior to a successful service transaction and in so doing avoid many of the existing problems with subscription-based Value-Added Service.
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